How do I book a tour?
You can book all of our tours online. Just click on the ‘BOOKING’ button on the top right corner. Choose the dates and your adventure starts there. You are also welcome to visit the Arctic Adventure Centre in Tromsø city (Storgata 78) where you can book directly.
Can I buy a gift certificate?
Yes, please email us at firstname.lastname@example.org and we can set that up for you.
Do you offer any discounts?
We have a discounted rate for students for all of our tours. We also offer savings when you book multiple tours through our Packages-page.
Where is pick up and drop off?
Our dog sledding trips leave from the Scandic Ishavshotell in the city centre of Tromsø (Fredrik Langes gate 2).
For our Northern Lights Hunt the pick-up point is at the Arctic Adventure Centre (Storgata 78) also in the city centre.
Please arrive at the pick up point 10 minutes before your departure.
We pride ourselves on providing state of the art 16 seater minibuses to transport you to and from your destinations. Our buses have USB charging points and air conditioning.
Husky Dog Sledding
What level of fitness do I need?
All of our dog sledding tours are ‘self-driving’ which means that, in pairs, you will be in control of a sled and team of 5-7 dogs. Both musher and passenger will be active, balancing on the sled and kicking to help the team up the hills. You will also need to walk 200m from the kennel out to the sleds where the dogs are ready and waiting.
Your tours are ‘self-drive’ but I don’t know how to drive my own team of dogs
You will be given a demonstration by our guides in how to drive your own sled, and the chance to ask any questions before we start.
I do not want to drive my own dog sled; can I just be a passenger?
You will be in control of your own dog sled in pairs, one as driver and one as passenger. You will have multiple opportunities to swap between passenger and driver, however if you prefer to just be a passenger and your partner is happy to drive for the entire trip (approx. 90 minutes) then that is fine. You will both take an active part in the tour, passengers help to balance the sled by leaning from side to side, and drivers help the team on the uphill by kicking and pushing the sled.
Minimum and Max age
For safety the minimum age for our daytime trips is 7 years old, for our evening trips the minimum age is 10 years old. We do not have an upper age limit, but you need to be able to actively take part on the sled. Please note that your time outside on the sled will be approximately 90 minutes, so for very young and older guests it is vital to wrap up warm.
Is there a weight limit for the trip?
There is no weight limit, as our dogs are very fit and strong and love to run, but you do need a base level of fitness to take part in the activity.
What is the size of the group on each tour?
We like to keep our group sizes small, so the maximum number of guests on each trip is 16.
Is it possible to take photos on the tour and can I bring a tripod?
Yes, we encourage you to take photos during your adventure, however keep in mind this will be the passenger’s role on the sled, as the driver will need to concentrate on the trail! You are welcome to bring a tripod for use at the kennel, however there is not enough time during the trip itself to set up advanced camera equipment. Once back at the kennel you will have plenty of time for photos and to set up your tripod.
Do we get to meet the dogs/pet the dogs?
Yes, at beginning of the tour, once you have your winter suits on, you are welcome to go outside and meet the dogs in the kennel. Also, at the end of the trip you will have time to meet the dogs and the puppies and take some photos with them too.
I am scared of dogs, can I still come on the trip?
What type of dogs do you have?
All of the dogs at our kennel are Alaskan Huskies. These are a specially bred mix of Siberian husky, setter, pointer and border collie. Our dogs are all trained and used as touring dogs for guests and have many miles of experience doing their job.
We have hired a car; can we drive ourselves to the kennel?
You are welcome to drive yourself to the kennel, please let us know when you make your booking. If you choose to drive yourselves we cannot offer you any discount on the cost of the trip as the passenger spaces are pre-booked and paid for in advance.
What should I wear and what should I bring with me?
We will provide you with both Arctic Suits and boots (as well as hats and mittens if you don’t have your own). You will need to wear warm clothing underneath that allows you to be active. We recommend multiple layers such as woollen thermals with and thick woollen socks. Bring your camera!
Do you have multi day trips we can join instead of just the day trips?
Yes. We run week long expeditions from the end of March to the end of April – read more about the Dog Sledding Expedition.
What happens if there is no snow or the weather conditions are bad?
Or dogs love the cold and snow so there aren’t many weather conditions where they don’t want to run, however Arctic Adventure Tours reserve the right to cancel the activity at any point for safety reasons. We will of course offer you an alternative activity, rebooking to an alternative date or a full refund if your trip is cancelled.
Hunting the Northern Lights
When is it best to see the Northern Lights?
The best conditions are when there is little to no cloud cover, and bright sun during the daytime, however the Northern Lights can be seen in most weather conditions between September and March.
If the prediction is bad, can I rebook onto another day?
You are welcome to contact us to see if there is a space on another date for your trip. We do not charge to rebook you, however we cannot guarantee that there are spaces on every departure if you don’t want to go on the date you selected. Unless your trip is cancelled you will have a good chance of seeing the aurora even if the prediction is low in Tromsø.
What should I wear and what do I need to bring with me?
We will provide you with both Arctic Suits and boots (as well as hats and mittens if you don’t have your own). You will need to wear warm clothing underneath that allows you to be active. We recommend multiple layers such as woollen thermals with and thick woollen socks. Bring your camera! Your guide can help you to set it up so you can capture the aurora on your adventure. BRING YOUR PASSPORT – sometimes your search will bring you across the border into Finland.
Will I get a refund or a free trip if I don’t see the Northern Lights on the trip?
We will literally go the extra mile to maximize your chances of seeing the Northern Lights, by doing our best to find clear sky. However, we incur the same costs every night for drivers, tour guides, cars, fuel, equipment, food, insurances, taxes, etc., no matter if we get to see the Aurora or not, that’s why we can’t provide refunds or free tours if we are unlucky.
What happens if the weather conditions are bad?
Our guides are amazing at what they do and will try to find the best location. They have several places they can go to to ensure you get the best view of the ´Green Lady` however keep in mind this is all up to mother nature and we cannot guarantee. Arctic Adventure Tours reserve the right to cancel the activity at any point for safety reasons. We however will offer to you an alternative activity/rescheduling or a full refund.